How do I know if I have Version 1 or Version 2 of the Scor-Pal?
Version 1 of the Scor-Pal was on sale from June 2007 until September 2007. Version 2 has grooves at every half inch and can be easily recognized by the blue ruler markings down the two side rails, which were not on the first version.

Can I buy Scor-Pals from major retailers like Michael’s, Hobby Lobby and Jo-Ann’s?
No. Scor-Pal products are sold by the smaller independent retail scrapbook, craft and rubber stamp stores.

My Scor-Tool has worn down or I’ve lost it, where can I obtain a replacement?
Extra Scor-Tools can be purchased on our website at www.scor-pal.com/store at a cost of $4.00. Shipping is free.  A harder version of the Scor-Tool was introduced in December 2008.

How much does it cost to ship your products?
Orders over $40.00 shipped to a North American address (including Alaska & Hawaii) are shipped free. Other orders are shipped by USPS mail or UPS Ground at standard prices. The actual cost of shipping your order will be shown in the check out process before you commit to the order.

Where are your products shipped from?
Orders destined for United States or International addresses are shipped from Blaine, Washington State.  Canadian orders are shipped from Surrey, British Columbia by Canada Post.

Do you ship your products internationally?
Yes. We are happy to fill International orders. We usually ship by US Postal Service. For example the cost of shipping a single Scor-Pal unit is $16.25 to most countries outside North America.

I am a retail store; do you sell on a wholesale basis?
Yes. We sell wholesale either directly or through a number of distributors.

Where can I find tutorials and projects, using the Scor-Pal?
Over 160 projects and tutorials can be found on our website at www.scor-pal.com/projects_listing.htm . Go to the Basics section, http://www.scor-pal.com/basics/index.htm  for extra information in particular how to do non-standard measurements when there is no groove at the spot you want. Both the ‘Projects’ and ‘Basics’ tabs are found on the home page.

For some reason I cannot see the links to the individual projects on you website?

I think the problem may be that you are using the new Microsoft Internet Explorer 8 browser which is not compatible with our website. It was developed with an older version of Microsoft Publisher that IE8 does not support anymore. If you go to the main projects page http://www.scor-pal.com/projects.htm there is a link at the bottom of this page for IE8 users. All the projects in a pdf format are listed there.

Another option is to download and use Mozilla Firefox browser which doesn't have this problem. It can be found at www.mozilla.com/en-US/. Sorry for this inconvenience.