Scor-Pal

  • Cart: 0 items

If you do not see an answer to your question, please contact us and we will do our best to help!

Shipping Information

Shipping and Handling Policy

Scor-Pal Products shipping and handling rates were designed to be as reasonable for our customers as possible. Shipping and handling rates charged are based on the weight of your order. USA shipment rates quoted are USPS and UPS.

Canadian orders will be shipped from our Canadian office using Canada Post if 'Table Rate' is selected.

International orders are shipped by First Class or Priority Mail, but can take up to 6 weeks to be delivered in some countries and tracking is either not provided or unreliable. We are not responsible for orders lost in the mail. 

Orders are normally delivered to the post office by us within three days of receipt. 

Return Policy

Authorization for Return or Replacement

To obtain scor-pal.com's authorization to return a defective item for credit or replacement, simply call 1-877-629-9908, or contact us through the website, or email us directly at roy@scor-pal.com within 45 days of purchase. Non-defective merchandise returns will incur a 20% restocking fee, and must also be returned within 45 days of purchase.

Conditions

Non-defective merchandise must bear no markings or be otherwise defaced or damaged.
Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.

Items Damaged During Shipment

If you receive merchandise damaged during shipping, please contact us at 1-877-629-9908, or contact us through the website, or email us directly at roy@scor-pal.com within 30 days of the date of shipment of your order, and your claim will be processed immediately.